1. Why should I choose Hainet over the competition?
Hainet offers easy-to-use, reliable Internet service with hundreds of access numbers, fast connections, and Email on the Web at a very competitive price.

2. I'm new to the Internet—is Hainet easy to use?
Of course! Many people join Hainet every day, from beginners to tech-savvy pros. We've made our Configuration easy enough for novices without sacrificing quality for those with more experience. Even the newest user will be surfing around in no time! And if you ever have any questions, Hainet offers free technical phone support to help you out.

3. What is Instant Messaging? Can I use Instant Messaging to chat with friends and family on other Instant Messaging programs including AOL, ICQ and Yahoo?
Hainet offers its members Instant Messaging compatibility which allows you to use popular Instant Messaging programs while on the Hainet service to chat live online with friends and family. You can chat with friends and family using Instant Messaging programs including AOL, ICQ and Yahoo.

4. Can I access my other email addresses through Hainet?
Yes! Hainet gives you complete access to the Internet so you can use Hainet to get online and check email for other email addresses and accounts that you use. Plus with Hainet you get your own Hainet email address.

5. Can I access my Hainet email away from home?
Yes! It's easy for Hainet members to check their email from the World Wide Web. Just go to the Hainet home page and click on the link to our Email on the Web service. You can get your Hainet email anywhere Internet access is available!

6. How reliable are Hainet’s dial-up connections? How fast are they?
With hundreds of access numbers, Hainet makes it easy for you to get and stay online, with fewer busy signals and disconnects. Hainet allows you to access the Web at dial-up speeds of up to 56 Kbps-the fastest dial-up connection available! Additionally, most of our numbers support the V.90 standard.

7. What if I need Technical or customer support? How does Hainet help me?
Hainet offers extensive support for technical and customer-related issues, accessible directly by calling our technical department at the following numbers (509) 250-1957 / 1958 / 1960 or by sending us an e-mail at

8. Will there be any additional expenses, such as phone charges?
Hainet does not charge any additional phone charges. However, depending upon your location and your calling plan, you may incur toll charges and long distance charges in excess of local service charges on your telephone bill. To find out whether you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. You are responsible for all such charges.

9. I have an Apple Macintosh computer. Can I use Hainet?
Yes, we currently offer Hainet Internet service for Mac users. You can download the information on how to connect your Mac by simply visiting .

10. How do I sign up for Hainet Internet Service?
Simply visit us at our office located in Pétion Ville (74 Rue Panaméricaine Pétion Ville, Haïti) to sign up now and start enjoying all the benefits of Hainet Internet Services today

11. How fast is my connection to Hainet servers?
 Click here to test    Speakeasy Speed Test